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EMD Storage On-Line Store
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PivotAdvance Standard Warranty: An advance replacement product or customer-replaceable spare part will be shipped within two business days after diagnosis of a problem.
Warranty Upgrade Details:
- BasiCare TL2000 - 1YR: 9x5, NBD on-site after call center contact.
- Essential Care TL2000 - 1YR: 9x5, 4-hour response on-site after call center contact.
- RapidCare TL2000 - 1YR: 24x7, 4-hour response on-site after call center contact,
Zone 1 (within 75 miles of service center).
- BasiCare TL2000 - 3YR: 9x5, NBD on-site after call center contact.
- EssentialCare TL2000 - 3YR: 9x5, 4-hour response on-site after call center contact.
PivotAdvance Standard Warranty: An advance replacement product or customer-replaceable spare part will be shipped within two business days after diagnosis of a problem.
Warranty Upgrade Details:
- BasiCare TL4000 - 1YR: 9x5, NBD on-site after call center contact.
- Essential Care TL4000 - 1YR: 9x5, 4-hour response on-site after call center contact.
- RapidCare TL4000 - 1YR: 24x7, 4-hour response on-site after call center contact,
Zone 1 (within 75 miles of service center).
- BasiCare TL4000 - 3YR: 9x5, NBD on-site after call center contact.
- EssentialCare TL4000 - 3YR: 9x5, 4-hour response on-site after call center contact.
- RapidCare TL4000 – 3YR: 24x7, 4-hour response on-site after call center contact, Zone 1 (within 75 miles of service center).
PivotAdvance Standard Warranty: An advance replacement product or customer-replaceable spare part will be shipped within two business days after diagnosis of a problem.
Warranty Upgrade Details:
- BasiCare TL8000 - 1YR: 9x5, NBD on-site after call center contact.
- Essential Care TL8000 - 1YR: 9x5, 4-hour response on-site after call center contact.
- RapidCare TL8000 - 1YR: 24x7, 4-hour response on-site after call center contact,
Zone 1 (within 75 miles of service center).
- BasiCare TL8000 - 3YR: 9x5, NBD on-site after call center contact.
- EssentialCare TL8000 - 3YR: 9x5, 4-hour response on-site after call center contact.
- RapidCare TL8000 – 3YR: 24x7, 4-hour response on-site after call center contact, Zone 1 (within 75 miles of service center).
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